Privacy Policy
Last Updated: August 17, 2026
At CNS Foods, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We collect the following types of information when you use our website:
- Personal Information: Name, email address, phone number, shipping address, and payment information.
- Order Information: Products purchased, order history, and delivery preferences.
- Technical Information: IP address, browser type, device information, and cookies.
- Payment Information: We use Razorpay to process payments securely. We do not store your credit/debit card details on our servers.
2. How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your orders and provide customer support
- To send you promotional offers and updates (with your consent)
- To improve our website and services
- To comply with legal obligations
3. Payment Processing with Razorpay
We use Razorpay as our payment gateway provider. When you make a payment:
- Your payment information is encrypted and transmitted securely
- We do not store your credit/debit card details on our servers
- Razorpay is PCI-DSS compliant, ensuring the highest security standards
- You can review Razorpay's privacy policy at https://razorpay.com/privacy/
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for all data transmissions
- Secure servers with firewall protection
- Regular security audits and updates
- Limited access to personal information
5. Cookies and Tracking
We use cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences and cart items
- Analyze website traffic and user behavior
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences.
6. Third-Party Services
We may use third-party services to provide our services:
- Razorpay: Payment processing
- Google Analytics: Website analytics
- Delivery Partners: Order fulfillment
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Objection: Object to data processing
- Data Portability: Receive your data in a portable format
9. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: cnsfoods28@gmail.com
- Phone: +91 9100160749
- Address: D18 Manju Shankara Apt, Malkajigiri, Hyderabad-40, Telangana, India